Gaming should be a source of entertainment — not stress or problems. Responsible gaming is at the heart of what we do at 23k. We want you to always stay in control.
Online gaming is a great source of entertainment. But when playing turns into an addiction, it can seriously affect your family, finances, and mental health. At 23k, we believe Responsible Gaming It's not just about setting limits — it's a way to enjoy gaming with a healthy mindset.
We've put multiple tools and guidelines in place to ensure every member has a positive experience on our platform. You decide how much you play, how much time you spend, and how much you wager — 23k simply helps you stick to those decisions.
Responsible gaming isn't just for you — it's for your family too. When you play mindfully and within a plan, gaming stays an enjoyable experience. 23k wants to keep it that way.
Remember: Gambling is for entertainment — it should never be seen as a source of income. Chasing losses by playing more is the biggest mistake you can make.
23k offers a range of effective tools to keep your gaming experience safe. Every member can use them at their own discretion.
Set a maximum daily, weekly, or monthly deposit limit. Once it's in place, 23k enforces it automatically — so you never go beyond your plan.
Decide upfront how long you want to play in one session. When that time is up, 23k will notify you and can automatically end the session if you choose.
If you feel you need a short break, you can temporarily pause your account for 24 hours to 30 days. During this time, no gaming or deposits will be allowed.
If you feel you need a longer break, you can self-exclude completely for 6 months to 5 years. During this period, you will not be able to open a new account.
Set a daily or weekly loss threshold in advance. If you reach it, 23k will automatically alert you.
At regular intervals, your screen will show your total play time and amount spent — so you always have a clear picture of where things stand.
Setting limits on your 23k account is simple. Just a few steps to make your gaming experience safer:
Log in to your 23k account and go to the Profile section.
In your account settings, select the "Responsible Gaming" option.
Deposit limit, time limit, cooling-off period, or self-exclusion — pick whichever works for you.
Set your preferred limit or time period and confirm.
If you run into any issues or need help, reach out to our 24/7 support team.
If you notice the following signs, your gaming may be getting out of control. Getting help now is important:
Warning: If any one of the signs below applies to you, take a break immediately and seek help.
Are you placing bigger bets repeatedly to try to recover lost money?
Have you tried to stop gaming but couldn't?
Are you hiding your gaming habits from family or friends?
Are you borrowing money or skipping essential expenses to fund your gaming?
Do you feel restless, irritable, or down when you're not playing?
Is gaming affecting your work, studies, or relationships?
You decide the maximum amount you want to deposit. Lowering your limit takes effect immediately, but increasing it takes 24 hours — this is intentional, to prevent impulsive decisions.
Decide in advance how much you're willing to lose in a session before you stop playing. Once you hit that limit, 23k will automatically end the session for you.
Set how long you want to play each day. When that time is up, an on-screen alert will appear. You can also enable automatic logout once your time limit is reached.
A pop-up will appear every 30, 60, or 90 minutes showing your total play time and net win/loss. This keeps you grounded in the reality of your session.
Take a temporary break for 1 to 30 days. During this time you can still log in, but gaming and deposits will not be available. Existing withdrawal requests will be processed as normal.
Lock your account completely for 6 months to 5 years. This period cannot be ended early. If you feel gaming is having a negative impact on your life, this is the most powerful step you can take.
23k strictly prohibits anyone under 18 from using the platform. Age verification at registration and identity verification through the KYC process are both mandatory.
A note for parents — if your children use your devices, make sure they cannot access 23k or any other gaming site. Using parental control software is a good step to take.
Responsible gaming doesn't mean less fun — it means making the fun last longer. Follow the tips below to keep gaming enjoyable every time:
Responsible gaming at 23k means the fun never has to stop. Set your limits, stay in control, and enjoy 500+ games safely. Instant deposits and withdrawals via Mobile Banking and Nagad.